Return Policy

• Return Window: You can return eligible items within 30 days of receiving your order.
• Condition: Items must be unused, in their original packaging, and in the same condition as received.
• Non-Returnable Items: Certain hygiene and personal care products may not be eligible for return due to safety reasons.

Refund Policy

• Full Refunds: If the item is defective, damaged, or not as described, you’ll receive a full refund or a replacement.
• Processing Time: Refunds are processed within 5-10 business days after approval.

How to Request a Return?

• Contact us at our email with your order number and issue details.
• We’ll review your request and provide return instructions.
• Once received and inspected, we’ll process your refund or replacement.

Damaged Items

• Damaged item claims must be submitted within 5 days of receiving your order, along with photo evidence in order to ensure proper resolution.  Please send photos to our email, showing the photos of the packaging Our customer support team will investigate your request and provide you with replacement items free of charge.